Frequently asked questions
Is Brooks and Bridges Federally Trademarked?
Yes, we are. Unless otherwise stated, all products appearing on Brooks and Bridges site and social media platforms; including text, site, design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of brooksbridges.com and brooksandbridgesofficial (IG). Copyright ©, ALL RIGHTS RESERVED.
Are Brooks and Bridges products custom?
Yes. Most Brooks and Brigdes products are customized, unless stated otherwise.
Do your products contain lead?
Absolutely Not! All of our products are lead free and made with care.
Do you offer free shipping?
Yes, on all orders $175 or more.
Do you ship internationally?
Yes, different shipping rates apply for international products.
What are your shipping options?
We generally ship via FedEx Ground. However, there may times where we use USPS.
What are your shipping times?
Once shipped, packages generally arrive within 5-7 days. However, there may be shipping delays with the distribution centers that may cause unforeseen delays that may extend your shipping times by 2-6 weeks.
What is the difference between processing time and shipping time?
Yes. There is a huge difference.